Contact Information

We value your feedback and inquiries. Whether you have technical questions about our image processing capabilities, suggestions for platform improvements, business partnership proposals, or general inquiries, our team is ready to assist you. Please use the appropriate contact channel below to ensure your message reaches the right department.

πŸ“§
General Inquiries
πŸ”§
Technical Support
πŸ”’
Privacy Concerns
βš–οΈ
Legal Matters

⏱️ Response Time Commitment

We strive to respond to all inquiries within 48 hours during business days. Technical support requests are prioritized and typically receive a response within 24 hours. For urgent matters, please include "URGENT" in your subject line.

Frequently Asked Questions

What file formats does TajukOpiniTools support?

We support 14 image formats including AVIF, BMP, EPS, GIF, ICNS, ICO, JPG, ODD, PNG, PS, PSD, TIFF, WEBP, and XPS. Our ImageMagick-powered engine can convert between any of these formats with professional-grade quality.

Is there a file size limit?

Yes, the maximum file size for uploads is 50MB per file. This limit ensures optimal processing performance while accommodating high-resolution images. For larger files, we recommend compressing them first or using desktop image editing software.

How long are my files stored on your servers?

We implement a strict Zero-Storage policy. Your files exist on our servers only during the processing period (typically 10-30 seconds) and are permanently deleted immediately after you download the result. No backups are maintained.

Is TajukOpiniTools free to use?

Yes, our core image conversion, compression, and resizing services are completely free to use. No registration, no subscription, and no hidden fees. We believe professional-grade image tools should be accessible to everyone.

Can I use processed images for commercial purposes?

Yes, you retain full ownership rights to your images. We claim no rights to your content. However, you are responsible for ensuring you have the necessary permissions and licenses for any images you process through our platform.

What should I do if my file fails to process?

If you encounter processing errors, please ensure your file is not corrupted and is in a supported format. Try converting to a different format or compressing the file first. If problems persist, contact our technical support team with details about the error and your file format.

Business Inquiries

For business partnerships, API integration requests, white-label solutions, or enterprise licensing inquiries, please contact our business development team. We are open to collaborations that align with our mission of providing accessible, privacy-focused image processing tools.

Business Email: teknopayes88@gmail.com

Office Location

TajukOpiniTools
Digital Innovation Division
Jakarta, Indonesia

Note: As a fully digital service provider, we operate primarily online. All communications should be directed through the email channels listed above.